Terms & Delivery

Delivery and Terms

How to Order
Order via our website www.dashingwines.uk. We cannot supply anyone under the age of 18, by placing an order with us you are confirming that you are over 18 years old.

There is a minimum order of 6 bottles of each wine and all our orders come in cases of 6 or 12 bottles (but please contact us if you particularly want 2 cases of 6 bottles).

Our wines are specially shipped directly from the producers and your order is held to join our shipment ( it takes about 3 weeks to prepare and ship an order into England). Be sure to supply an email address and mobile number so that our carrier can confirm the delivery time with you.

Payments
Your payment is securely passed via Paypal although you do not need a Paypal account.
All prices include Duty and VAT at 20%.

Delivery Charges
Orders of 12 bottles or more are delivered free of charge in most of the UK mainland ( see below for exceptions) to one address. There is a delivery charge of £4.50 for orders of 6 bottles.
Please contact us for deliveries to the following
The Highlands & Northern Ireland
Islands ( including the Isle of Wight)

Delivery
All deliveries are made by UK Mail via our distributor MMC. MMC will contact you with your order details and a tracking reference. UK Mail will then arrange a delivery time with you.

Faulty goods
We will replace or credit any damaged or faulty wines but we are unable to guarantee a replacement or credit unless we are notified within 14 days of delivery and we may ask you to return any faulty bottles (so that we can show them to the producer)

Cancellation and Returns.
Customers can cancel orders within 14 days of receipt of the wines by email or by using the enquiry form in our contact details, in accordance with the Distance Selling Regulations but must return them at their own cost and in good condition (we may also be able to arrange a collection for you but would have to pass on the charges).

Privacy
Dashing Wines will not pass on your personal, credit or debit card details to any third party.
We may contact you via your email address with news of future offers, please inform us via the enquiry form if you do not wish to be contacted.

Problems
In the event of any problem or issue with a delivery, please contact us via the enquiry form in our Contact Details (which comes through as an email to us) or ring 01483 537605